Speech-to-text Reporting (STT)
Speech-to-text reporters type every word that is said by a
speaker. They use a keyboard designed to let them type
phonetically; that is, how words sound rather than how they are
The words are then converted back into English by a computer
software programme. In this way, the STT reporter can keep up with
the speed of spoken English. STT reporting is suitable for deaf
people who are comfortable reading English, often at high speed and
sometimes for a couple of hours at a time.
Everything that the STT reporter types appears on the screen of
one or more laptop computers. It can also be projected onto a large
screen or onto other monitors, if more than one person wants to
read it. The quality of what you see on the screen depends on a
number of factors, including how fast and how clearly the speaker
is talking. One advantage of using STT reporting is that you can
ask for a transcript of what has been said, on paper, via email or
on a cd, however, you might have to pay extra for this. Also, a cd
transcript cannot be used as proof in a court of law.
STT reporters also use systems called "Palantype" or
It is generally accepted that an operator needs a break after
half an hour; however, they often work for up to one hour.
To get the best out of the electronic notetaker, try to give
advance copies of any papers so that they can prepare properly. For
example, if they know about jargon or long words they can enter
these into their computer and create shortcuts before the
Who May Benefit?
- People with hearing impairments who are comfortable reading
- People who do not use British Sign Language.
As a rough guide, 3 weeks' notice as a minimum or as much notice
as possible. If an event is being planned then it is recommended
that interpreters are booked as early as possible.
In the case of an emergency, not all short notice requests can
be guaranteed to be fulfilled.
Information to be Supplied
- The customer's requirements – what do they need?
- The date and time at which the service is required.
- The likely duration of the service requirement.
- The venue, including the full address, telephone number and
- The subject matter – what is the event about?
- The number of participants at the meeting (and names where
- Any background information, such as agenda, handouts and/or
verbal summary of the event.
- The invoice details (the invoice address and your cost
If booking is more than 2 hours long this may require two
interpreters. Please contact for advice. These costs do not include
travel; this can be quoted on confirmation of any booking.
Period of Notice
Three weeks' notice is required prior to booking date. If it is
not possible to book in advance, they will always try to assist
even at very short notice.
Vesta Tilley House
Tel: 01905 746301
Text: 01905 746300
Fax: 01905 746302
SMS: 07725 244129
Wolverhampton Communications Services
Norwich Union House
31 Waterloo Road
Tel: 0808 8080123
This Information can be made available in other languages
(including British Sign Language) and alternative formats (large
print, audio tape, computer disk and Braille) on request from
Corporate Diversity Manager on 01905 766225 or email firstname.lastname@example.org.
- Action on Hearing
An organisation that helps people with hearing issues to live and
perform everyday tasks.
- British Deaf
The largest organisation of Deaf people in the UK that is run by
The leading national charity that supports and campaigns for
children and adults who are deafblind.
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This page was last reviewed 29 May 2013 at 15:01.
The page is next due for review 25 November 2014.