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A notetaker takes notes in handwritten English or by typing using a laptop computer. Some deaf people use this to access information if they do not use sign language and cannot lip read.

Others use Notetakers when they need a record of the meeting but cannot take notes themselves if they are lip reading or watching a sign language interpreter.

Many deaf people will require both an interpreter or lip speaker and a notetaker for important meetings.

With electronic notetaking sometimes both the operator and the client have a lap top computer and some systems allow the client to communicate with the operator via the computers and to add their own notes (see also SST).

Software systems currently used for electronic notetaking are Speedtext‚ and Stereotype.

Who May Benefit?

People with:
  • Hearing impairments.
  • Visual impairments.
  • Physical impairments or dyslexia.

It is generally accepted that an electronic notetaker needs a break after half an hour; however, they often work for up to one hour.

To get the best out of the electronic notetaker, try to give advance copies of any papers so that they can prepare properly. For example, if they know about jargon or long words they can enter these into their computer and create shortcuts before the assignment.


As a rough guide, 3 weeks' notice as a minimum or as much notice as possible. If an event is being planned then it is recommended that interpreters are booked as early as possible.

Please Note

In the case of an emergency, not all short notice requests can be guaranteed to be fulfilled.

Information to be Supplied

  • The customer's requirements – what do they need?
  • The date and time at which the service is required.
  • The likely duration of the service requirement.
  • The venue, including the full address, telephone number and contact person.
  • The subject matter – what is the event about?
  • The number of participants at the meeting (and names where possible).
  • Any background information, such as agenda, handouts and/or verbal summary of the event.
  • The invoice details (the invoice address and your cost code).

Other Information

If booking is more than 2 hours long this may require two interpreters. Please contact for advice. These costs do not include travel; this can be quoted on confirmation of any booking.

Period of Notice

Three weeks' notice is required prior to booking date. If it is not possible to book in advance, they will always try to assist even at very short notice.

Contact Details

Deaf Direct

Vesta Tilley House
Tel: 01905 746301
Text: 01905 746300
Fax: 01905 746302 
SMS: 07725 244129


Wolverhampton Communications Services
Norwich Union House
31 Waterloo Road

Tel: 0808 808 0123

This Information can be made available in other languages (including British Sign Language) and alternative formats (large print, audio tape, computer disk and Braille) on request from Corporate Diversity Manager on 01905 766225 or email

Further Information

In this section

More Information

See also in our website

External websites

  • Action on Hearing Loss
    An organisation that helps people with hearing issues to live and perform everyday tasks.
  • British Deaf Association
    The largest organisation of Deaf people in the UK that is run by Deaf people.
  • Sense
    The leading national charity that supports and campaigns for children and adults who are deafblind.
We are not responsible for the content of external sites. Read more

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This page was last reviewed 29 May 2013 at 15:01.
The page is next due for review 25 November 2014.