A notetaker takes notes in handwritten English or by typing
using a laptop computer. Some deaf people use this to access
information if they do not use sign language and cannot lip
Others use Notetakers when they need a record of the meeting but
cannot take notes themselves if they are lip reading or watching a
sign language interpreter.
Many deaf people will require both an interpreter or lip speaker
and a notetaker for important meetings.
With electronic notetaking sometimes both the operator and the
client have a lap top computer and some systems allow the client to
communicate with the operator via the computers and to add their
own notes (see also SST).
Software systems currently used for electronic notetaking are
Speedtext‚ and Stereotype.
Who May Benefit?
- Hearing impairments.
- Visual impairments.
- Physical impairments or dyslexia.
It is generally accepted that an electronic notetaker needs a
break after half an hour; however, they often work for up to one
To get the best out of the electronic notetaker, try to give
advance copies of any papers so that they can prepare properly. For
example, if they know about jargon or long words they can enter
these into their computer and create shortcuts before the
As a rough guide, 3 weeks' notice as a minimum or as much notice
as possible. If an event is being planned then it is recommended
that interpreters are booked as early as possible.
In the case of an emergency, not all short notice requests can
be guaranteed to be fulfilled.
Information to be Supplied
- The customer's requirements – what do they need?
- The date and time at which the service is required.
- The likely duration of the service requirement.
- The venue, including the full address, telephone number and
- The subject matter – what is the event about?
- The number of participants at the meeting (and names where
- Any background information, such as agenda, handouts and/or
verbal summary of the event.
- The invoice details (the invoice address and your cost
If booking is more than 2 hours long this may require two
interpreters. Please contact for advice. These costs do not include
travel; this can be quoted on confirmation of any booking.
Period of Notice
Three weeks' notice is required prior to booking date. If it is
not possible to book in advance, they will always try to assist
even at very short notice.
Vesta Tilley House
Tel: 01905 746301
Text: 01905 746300
Fax: 01905 746302
SMS: 07725 244129
Wolverhampton Communications Services
Norwich Union House
31 Waterloo Road
Tel: 0808 808 0123
This Information can be made available in other languages
(including British Sign Language) and alternative formats (large
print, audio tape, computer disk and Braille) on request from
Corporate Diversity Manager on 01905 766225 or email email@example.com.
- Action on Hearing
An organisation that helps people with hearing issues to live and
perform everyday tasks.
- British Deaf
The largest organisation of Deaf people in the UK that is run by
The leading national charity that supports and campaigns for
children and adults who are deafblind.
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This page was last reviewed 29 May 2013 at 15:01.
The page is next due for review 25 November 2014.