Worcestershire Hub Customer Centres
Want to be able to access your council services 24/7?
We want to make it easier and more convenient for you to
carry out a range of activities such as reporting problems,
applying for services, paying bills and renewing
books. To do this we now have many services
available that you can
Apply For, Pay For, Renew and Report
online. For more informaion and to see a full list of
services available please visit our My
Self Service page.
In person, by telephone or via email
For general customer service enquiries, please call the
Worcestershire Hub on 01905 765765 (Mon - Fri 8am
- 6pm, Sat 9am - 1pm) or email worcestershirehub@worcestershire.gov.uk.
Alternatively, you can contact your local Hub centre using the
details below.
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Bewdley Customer Service Centre
6 Load
Street
Bewdley
DY12 2AF
01562 732928
In person: Mon - Fri 9am - 1pm
By phone: Mon – Fri 8.30am to 5pm
Closed bank holidays
Email:worcestershirehub@wyreforestdc.gov.uk
Available services:
Collection of council tax, non domestic rates,
Wyre Forest Community Housing rent, other
payments, renewal of concessionary travel
passes, forms for council tax and housing
benefits, issuing of and renewal of car parking permits.
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 Bromsgrove Customer Service
Centre
Dolphin Centre
School Drive
Bromsgrove
B60 1AY
01527 881288
In person & by phone: Mon - Fri 9am to
5pm, Sat 9am to 12 noon
Closed bank holidays
Email: worcestershirehub@bromsgrove.gov.uk
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Droitwich Community Contact
Centre
Droitwich Library
Victoria Square
Droitwich
WR9 8DQ
01386 565000
In person: Monday:9.30am - 5.30pm, Tuesday:9.30am - 7.00pm,
Wednesday:9.30am - 5.30pm, Thursday:Closed, Friday:9.30am - 7.00pm,
Saturday:Closed
Closed bank holidays
By phone: Mon – Fri 9am to 5pm
Email: droitwich.shop@wychavon.gov.uk
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Evesham Community Contact Centre
Abbey
Road
Evesham
WR11 4SB
01386 443322
In person: Mon – Fri 9am to 6pm, Sat 10am to
2pm
Closed bank holidays
By phone: Mon – Fri 9am to 5pm
Email: evesham.shop@wychavon.gov.uk
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Malvern Hills Customer Service
Centre
Graham Road
Malvern
WR14 2HU
01684 862151
In person: Mon – Fri 9am to 5pm (closing times currently under
review)
Closed bank holidays
By phone: Mon – Fri 8am to 6pm, Sat 9am to
1pm
Email: worcestershirehub@malvernhills.gov.uk
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Pershore One Stop Shop
Civic Centre
Queen Elizabeth Drive
Pershore
WR10 1PT
01386 565000
In person: Mon – Fri 9am to 5pm
Closed bank holidays
By phone: Mon - Fri 9am to 5pm
Email: pershore.shop@wychavon.gov.uk
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Redditch Customer Service Centre
Town
Hall
Alcester Street
Redditch
B98 8AH
01527 534123
In person & by phone: Mon - Fri 9am to
5pm, Sat 9am to 12 noon
Closed bank holidays
Email: contact.centre@redditchbc.gov.uk
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Stourport-on-Severn Customer Service
Centre
Community Housing Group
The Old Post Office
38 High Street
Stourport-on-Severn
Worcester
DY13 8BA
01562 732928
In person: Mon, Weds, Thurs, Fri 9am to 4.30pm. Closed
Tuesday's
Closed bank
holidays
By phone: Mon – Fri
8.30am to 5pm
Email:worcestershirehub@wyreforestdc.gov.uk
Available services (payment by card and cash only via
kiosk):
Collection of council tax, non domestic rates,
Wyre Forest Community Housing rent, other
payments, renewal of concessionary travel
passes, forms for council tax and housing
benefits, issuing of and renewal of car parking permits.
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Tenbury Wells Customer Service
Centre
Tenbury Wells Library
24 Teme Street
Tenbury Wells
Worcestershire
WR15 8AA
01684 862151
In person: Mon, Tue, Thu & Fri 9.30am to 5pm (closing times
currently under review)
Closed bank holidays
By phone: Mon – Fri 8am to 6pm, Sat 9am to
1pm
Email: worcestershirehub@malvernhills.gov.uk
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Upton-upon-Severn Customer Service Centre
Upton-upon-Severn Library
School Lane
Upton-upon-Severn
WR8 0LE
01684 862151
In person: Mon, Wed & Fri 9.30am to 5pm (closing times
currently under review), Tue & Thu Closed
Closed bank holidays
By phone: Mon – Fri 8am to 6pm, Sat 9am to
1pm
Email: worcestershirehub@malvernhills.gov.uk
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 Worcester Customer Service
Centre
The Hive
Sawmill Walk
The Butts
Worcester
WR1
3PB
01905 722233
In person: Mon - Fri 9am to 5pm
Closed bank holidays
Email customerservicecentre@worcester.gov.uk
By phone: Mon – Fri 8am to 6pm, Sat 9am to 1pm
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 Wyre Forest Customer Service
Centre
Kidderminster Town Hall
Vicar Street
Kidderminster
DY10 1DB
01562 732928
In person: Mon, Tue, Thu & Fri 8.30am to 5pm, Wed 10am to
5pm
Closed bank holidays
Email: worcestershirehub@wyreforestdc.gov.uk
By phone: Mon – Fri 8.30am to 5pm
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